Support

Privacy Policy

Protecting your privacy is very important to us at Klipsch Group, Inc. We hope the following policy will help you understand how we collect, use, and safeguard the personal information you provide us with on our Web site.

Collected Information

When users browse the Mirage Loudspeakers Web site, they do so anonymously. We don't collect personal information - including your email address. We do keep a log of your IP address (the Internet address of your computer) to give us an idea of which parts of our Web site you visit and how long you spent visiting a particular page. We do not however, link your IP address to anything personally identifiable to any unique user. The only other information that is automatically provided to us is the type of computer and operating system you are using. Your browser supplies us with this information. The Mirage Loudspeakers Web site places a feature on your Web browser called a "cookie." A "cookie" does not contain any personally identifying information but does allow miragespeakers.com to assign each user a unique number. This unique number allows us to enhance the user experience by tracking visit information for the next time you visit the Web site. Most Web browsers automatically accept cookies, but usually, you can change the configuration of your browser to prevent this from occurring. Even without a cookie, you can still browse most of the features offered at the Mirage Loudspeakers Web site. Some of our customer email campaigns use a device called a "click-through URL." When you click on one of these URLs, you pass through our system before arriving at the Web site (page) that is your true destination. Mirage Speakers uses click-throughs to determine the level of interest in particular topics and to measure the effectiveness of our campaign. We do not share this information with anyone, and we make no attempt to match click-throughs to particular email addresses. Customers who purchase products from Mirage Speakers are requested to voluntarily supply us with personal information, such as their email address and postal address, for purposes such as corresponding with us, logging new products for customer support, registering at our site, making further purchases, entering a contest, or participating in an online survey. We use this personal information provided by you to create a personal ID, called a CID (Customer Identification Number). Your CID gives you easy access to product resources and services.

Information Use

When you supply Mirage Speakers with your personal information, we may also use it to register your product(s) or configure your system(s). We may also use information that you have given us to contact you so that we may learn more about our customers. This will help us to develop better products and services. And if you have given us permission, we may use your personal information to inform you about new products, services, and offers that may be of interest to you. These offers may be based on the information you provided in your initial transaction with us or in surveys.

Email Offers

Mirage Speakers provides customers with an easy way to stop receiving email offers. Although most customers tell us they appreciate receiving these notices, we do recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the email and informing us of your preferences. All email offers that you receive from Mirage Loudspeakers will tell you how to decline any further email offers. Should you receive an email without such a notice, Click here to unsubscribe, and notify us of our error.

Our Commitment to Privacy

If you have any questions about this privacy statement, the practices of this site, or your dealings with Klipsch Group, Inc. and our Web site, you may contact us at:

Klipsch Group, Inc.
3502 Woodview Trace
Suite 200
Indianapolis, IN 46268
United States of America  1-866-428-2122